WowMelo is an innovative payment platform that wants to make it easier for people to shop online. We help to make shopping as simple and safe as possible with the “buy now pay later” model. We offer a pay after delivery option in a smooth one-click purchase experience that lets consumers pay after they receive the item and they’re happy with the delivery.
Who are WowMelo’s partners? Merchants online with a proprietary e-commerce operating in the following industries: Fashion, Beauty, Luxury, Sportswear, Electronics, Travels.
To perform full assessment tasks in a professional manner.
To equip with credit policies, standards, and guidelines for credit judgment.
To comply with the company’s guidelines and procedures for all product credit schemes.
To ensure confidentiality, integrity & availability of all information assets, they are protected.
To work closely with the team members to complete tasks within the stipulated time.
To perform and meet assigned key performance Index
Collect basic information about customers who do not pay on time
Make phone calls to convince customers to pay overdue debts
Find out the solvency of the customer and come up with an appropriate handling plan; negotiate with customers on debt payment plans and methods; Follow up until the customer completes the repayment process
Detecting, checking, and reporting to management special cases (fraud)
Report on debt settlement periodically and irregularly as required, perform tasks as assigned by business line manager
At least 2 years of work experience
Strong commercial sense, as well as analytical, written, and verbal communications skills
Confident, self-motivated and goal-oriented
A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid to work independently when required.